Overview

Trusted experts. Working for you.

Maintain focus on key strategic initiatives and leave supplier portal management in our capable hands. As our teams work in synergy, we will adapt and evolve with your business needs.

Solution

Get more so you can do more.

Our managed solutions services offer customized configurations, workflows, personalized security controls and more. Not only will you gain a strategic extension of your team—you’ll gain peace of mind and quantifiable value.

Support

Named Support Contacts and Account Managers

Extend your team with subject matter experts in apexportal so your organization can achieve its goals. Faster.

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Professional Service Hours

Empower your team with the support they need to develop a portal configured to your exact business needs. Whether it’s reports, industry-specific configurations, in-depth training or internal compliance requirements.

Value-Reporting

Executive Business Reviews

Spark conversations that progress innovation and identify continued areas for growth and improvement.

Fraud Prevention

Customer-Specific Release Testing

Assured confidence in the latest major apexportal releases through testing of your organization's specific use cases and customer environment against all documented cases.

Tiers

Managed solutions that fit your unique needs.

Our tiered solutions offerings are designed to serve different types of organizations and their specific needs. Get in touch with us to discuss what solutions offerings are right for you.

Select
  • Professional
  • Business
  • Enterprise
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Configuration Management & Testing

Professional

Includes:
• Release testing
• Complex questions
• Named account manager
• Named support resources
• 5 Online case users
• 700 Service hours per year

Recommended for:
• Healthcare, Pharma
• Organizations with industry-related compliance requirements
• Full regression testing required on each release
• No internal testing technical resources, but has resources to advise on best practices and conduct monitoring

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apex as a Team

Business

Included:
• Full regression testing
• Complex questions
• Named account manager & support resources
• Proactive monitoring
• Best practices support
• Automated testing
• New feature demos
• 10 Online case users
• 1000 Service hours per year

Recommended for:
• Hospitality and entertainment organizations
• Organizations without a dedicated apexportal power user
• Large companies who have highly specific needs
•Those who need deep dives into individual configurations and API logic

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Security Assurance

Enterprise

Includes:
• Full regression testing
• Complex questions
• Named account manager & support resources
• Best practices support
• Client-specific feature testing
• New feature demos
• Dedicated environment
• 10 Online case users
• 1500 Service hours per year

Recommended for:
• Enterprise customers with highly complex technology requirements
• Organizations with specific security and compliance requirements
• Organizations that will require several custom integrations
• The need for frequent and complex configuration changes that also need testing with each version release
• The need for a dedicated environment

Related Use Cases

Go from idea to impact with proven procure-to-pay solutions.

Explore how we have helped global organizations overcome the same obstacles that you are facing right now.

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Fraud Prevention

Fraud Prevention

No one bank account change control will prevent payment fraud. Layers of protection are needed to prevent the many different techniques of evading your controls.

Learn More
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Risk Management

Supplier Risk Management

Ask suppliers the right questions at the right time with pre-built and highly configurable supplier journeys for an accurate picture of risk in your supplier ecosystem.

Learn More
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Bank Ownership

Bank Account Ownership Validation

The most effective bank account change control is automated validation directly with the bank. It isn’t available everywhere, but needs to be part of payment fraud prevention program.

Learn More
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Vulnerability

Cyber Vulnerability & Threat Assessments

Your suppliers' cybersecurity is now your problem. Scan the open and hidden internet to identify suppliers that are high risk for a cyber attack: ransomware, BEC scams or data breaches.

Learn More
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ESG

ESG Compliance Programs

Rapidly close global compliance gaps and deliver on your strategic ESG objectives with out-of-the-box best practices, premium data and supplier-facing collaboration.

Learn More
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Early Payments

Early Payment Programs

Maximize supplier adoption and discounts captured with an early payment program built into your supplier onboarding and management program.

Learn More
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Customer Stories

Peak performers
pick apex.

Whether long-form webinars or in-person conference presentations, our clients love to share best practices - what drives measurable value - with their peers.

7x

faster average supplier onboarding
Independence Blue Cross logo

“Game changing speed. We previously had a paper-based onboarding process and now we can do same day onboarding.”

Chuck Stefanosky, Supplier Diversity Director

53%

increase in supplier discounts taken annually
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“apexportal has exponentially changed our whole supplier onboarding process.”

Amy Platis, Director of Finance, APM
Resources

Want to learn more?

Hundreds of product overviews, reports, customer-led webinars and on-demand product demos.

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Videos

Northwestern Medicine – The Vendor Master Problem

The-2023-Gartner-Market-Guide-for-Supplier-Risk-Management-Solutions
Reports

The 2023 Gartner® Market Guide for Supplier Risk Management Solutions

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Blog

AI is Your Next Fraudster!

Ready to Roar?

Fill out our contact form and we will be in touch shortly to discuss how the apex platform can solve your source-to-pay problems.

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