Overview

Understanding the Power of a Recovery Audit

Every large enterprise experiences financial leakage hidden in complex systems and global supply chains. Duplicate payments, missed credits, and pricing errors add up quickly, often costing millions in lost working capital.

 

A recovery audit reviews past transactions to uncover and reclaim those dollars while strengthening controls for the future. apexanalytix brings AI-driven analysis, global supplier intelligence, and more than three decades of expertise to the process. Our technology analyzes all spend data, identifies overpayments and unclaimed credits, and validates recoveries directly with suppliers.

 

From accounts payable and tax to contract compliance and retail operations, our end-to-end recovery audit solutions help teams uncover hidden value, prevent future leakage, and protect profitability with speed and accuracy.

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$9 billion in overpayments prevented or recovered annually.

More insights. More expertise. More supplier intelligence. More recoveries than any other provider in the world. 35+ years of experience combined with industry-leading AI technology is how we protect your bottom line from payment errors and hidden procure-to-pay risks.

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$

10

T

of spend analyzed and protected annually.

We work with procure-to-pay teams at the largest companies in the world to ensure that they keep every dollar owed to them. Whether auditing accounts payable transactions, contracts, tax payments or other areas of spend, we find the hidden funds.

98

%

of our claims are upheld.

How do we ensure our claims aren't rejected? We take the time to validate recoveries with your suppliers, tracking all activities and conversations before we present a vendor-approved or recommended deduction. This methodology enables us to maximize our results.

280

M+

supplier records in our database.

35 years of interacting with suppliers allows us to predict which suppliers are likely to have a recovery and the best ways to contact them. Less repetitive tasks lead to more meaningful supplier interactions, so we can maximize recoveries while preserving your supplier relationships.

Our Process

AI in Our AP Recovery Audit Process

apexanalytix uses AI across every stage of the recovery audit lifecycle.

From identifying duplicate payments and analyzing supplier behavior to automating statement communication and resolving claims.

The result is a smarter, faster, and more expansive AI-driven audit process that recovers more money with less manual effort than ever before.

Duplicate Payments

Duplicate Analysis

AI identifies potential duplicate payments and outliers that slip past standard 3-way match controls.

Each transaction is then assigned an AI-generated priority score, automatically correcting errors, escalating cases for AI-assisted human review, or discarding false positives.

Discover-Suppliers

Supplier Analysis

AI identifies which supplier contact is most likely to respond to a statement request.

From there, AI determines the optimal outreach approach (the right language, channel, and time of day) and applies it globally across every supplier engagement.

Future State

Statement Analysis & Communication

Once a supplier responds, AI analyzes the account statement for suppressed credits and checks for offsets.

If information is incomplete, AI automatically follows up ensuring nothing slips through the cracks without any human intervention required.

cash team

Claim Resolution

When an overpayment is identified, AI contacts the supplier and negotiates a resolution. If no human intervention is needed, AI documents the outcome and books the transaction.

This AI-powered process enables a claim queue that scales to over 3,000 active claims simultaneously.

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Forrester TEI Study

$2.1M recovered. 168% ROI. Six-month payback.

Features

More recoveries, more respect.

We respect your time and your suppliers’ time.  That’s why we gave our team of supplier relations analysts and specialists, audit support analysts, recovery leads and statement analysts the best tools to use.

We reach out to tens of thousands of suppliers for every client. And with the combination of supplier relations skills and best technologies, our response rates and recovery rates are the highest in the industry.

 

 

Intelligence Technology

Post-Audit Insights

Hidden credits, duplicate payments, returns. Get a deep dive on the issues and gaps we uncover to improve processes and prevent future losses.

Integration 02

ERP Integration

Quick data transfer to all major ERPs saves time and resources. SAP certified, Oracle partner and pre-set integrations for legacy systems.

AI Modeling

Recover More with AI

From filling the gaps of vendor data to identifying suppliers that most likely will have a hidden credit. Our technology was built so our team can have more meaningful conversations.

Comparison

24/7 Progress Tracking

Stay informed at every step with online access to funds getting recovered and the progress of your audit.

Global Market

Global Shared Services Experts

Skilled, certified experts fluent in more than 20 languages and experienced in the industries and regions where you do business.

Supplier Comms

Preserve Supplier Relationships

We respect your suppliers and have built a process to minimize their time so we can pursue recoveries while preserving great relationships.

Frequently Asked Questions

What is an audit and
recovery solution, and why do companies need it?
  • What is an audit and
    recovery solution, and why do companies need it?

  • How much money can a recovery audit actually recover?

  • If we already have strong controls or an ERP system, do we still need a recovery audit?

  • Will an audit and recovery program disrupt our AP team or supplier relationships?

  • How does apexanalytix
    prevent future overpayments, not just recover past ones?

An audit and recovery solution reviews historical transactions across the procure-to-pay lifecycle to identify and recover overpayments, missed credits, and pricing errors that erode profitability. Even large enterprises with strong controls experience financial leakage due to the complexity of global supplier networks and high transaction volumes.

apexanalytix goes beyond traditional recovery audits by combining advanced analytics and AI automation with over 35 years of audit expertise to analyze trillions in spend data and uncover hidden value. The platform not only identifies and validates recoveries directly with suppliers, but also pinpoints root causes to prevent future leakage.

The value of a recovery audit is often significantly higher than finance teams expect. Industry data shows that organizations without advanced audit solutions may recover only a fraction of overpayments.

apexanalytix consistently delivers measurable financial impact at scale, helping clients prevent or recover over $9 billion in overpayments annually with a 98% claim success rate.

Beyond immediate cash recovery, apexanalytix identifies systemic issues driving leakage, enabling organizations to continuously improve processes and capture additional long-term value.

Yes. Even organizations with modern ERP systems and strong internal controls still experience payment errors. Real-world audits show that transaction-level controls alone cannot detect all discrepancies, especially those requiring supplier collaboration or cross-system analysis.

In one recent engagement, apexanalytix reviewed €28.6 billion in spend and uncovered nearly 2,000 overpayments that internal systems had missed.

apexanalytix enhances existing controls by combining AI-powered analytics, supplier statement reviews, and external validation processes that internal teams typically cannot replicate at scale. The result is a more comprehensive approach that uncovers hidden errors and strengthens the entire procure-to-pay process end to end.

A common concern is that audits will create additional workload or strain supplier relationships. In practice, apexanalytix is designed to minimize disruption while improving collaboration.

apexanalytix manages data analysis, supplier outreach, and claim validation on behalf of the client, allowing AP teams to stay focused on core operations. It also provides suppliers with clear, validated claims and streamlined communication, reducing friction and improving transparency.

According to Gartner’s overview of apexanalytix recovery audit services, organizations benefit from improved process efficiency, reduced manual effort, and better supplier engagement through structured, technology-enabled workflows.

This approach turns recovery audits into a value-added process rather than an operational burden.

Unlike traditional audit firms that focus only on recovering past errors, apexanalytix uses audit insights to drive continuous improvement and prevent issues from happening again.

apexanalytix delivers root cause analysis, process recommendations, and ongoing analytics to eliminate the underlying sources of financial leakage. This gives organizations clear visibility into why errors occur, whether from supplier data issues, process gaps, or system misconfigurations.

This prevention capability is essential. While recovery audits uncover issues like duplicate payments, missed credits, and tax errors, apexanalytix helps ensure those same issues do not happen again by embedding stronger controls and automation into everyday workflows.

The result is a continuous, closed-loop approach that not only recovers lost dollars, but also helps protect future revenue.

Related Use Cases

Benefit from a comprehensive family of global audit services

To ensure maximum profit protection, apexanalytix offers global audit solutions for virtually all aspects of your financial operations.

.
Recovery Audit

Accounts Payable Recovery Audit

Identify and recoup duplicate payments, missed discounts, uncaptured vendor statement credits and more.

Learn more
.
Compliance

Contract Compliance

Explore your direct and indirect spend to ensure negotiated prices and terms are making their way to your bottom line.

Learn more
.
Discount

Sales & Use Tax

Combat the complexity of 10,000+ US tax jurisdictions. Get every tax overpayment back with the leading overpayment software and the most experienced recovery audit team.

Learn more
.
General Risk

Unclaimed Property Asset Recovery

Recover unclaimed property, avoid fines and keep funds from being escheated to government authorities.

Learn more
.
Invoice

Retail Merchandise

Shorten audit times and recover overpayments across all aspects of your retail operations – from AP, pricing and promotions to vendor allowances, freight, inventory and deal terms.

Learn more
Continuous Validation

Continuous Recovery Audit

Despite your best monitoring, mistakes happen. And you may not find errors until months later when it’s too late to recover. Our team can review data closer to the time transactions occur so nothing slips by.

Gerard
The results were amazing. This was a professional approach. It was data driven.
Gerard Cardillo, Chief Procurement Officer, Charles River Labs Hear Gerard's Story
faster supplier onboarding with apexanalytix
faster supplier onboarding with apexanalytix
faster supplier onboarding with apexanalytix
Case Studies

Peak performers
pick apex.

Whether long-form webinars or in-person conference presentations, our clients love to share best practices - what drives measurable value - with their peers.

$50M

in duplicate payments identified and corrected.

Using a technology-enabled audit to drive transformative change

Audit reports provided baseline metrics for benchmarking.

Expert Support That Drives Continuous Improvement

Resources

Want to learn more?

Hundreds of product overviews, reports, customer-led webinars and on-demand product demos.

Reports-CaseStudies-thumb
Reports

5 Reasons Why a Recovery Audit Is More Important Now Than Ever Before

AI_Blog
Blog

How apexanalytix Uses AI in Accounts Payable Recovery Audits

10 recommendations
Blog

10 Most Recommended Process Improvements Following an AP Recovery Audit

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