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Introducing the apexanalytix 2026 Global Overpayment Report

Discover the top 5 causes of overpayments in large organizations.

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Challenge

"Business as usual" creates overpayments

Overpayments happen in the whole procure-to-pay cycle. It isn't just an AP problem.

300

%

Increase in duplicate payment recoveries because of an e-invoicing deployment.

After implementing a new e-invoicing solution, duplicate payments spiked when suppliers were figuring out the new system.

75

%

of total overpayments recovered in an AP audit are found in the vendor statement review.

Many of these overpayments originate outside of accounts payable.

23

%

Average value of a recovery audit lost every year it is delayed.

We analyzed $4.5 trillion in spend and discovered the cost of delaying your audit - you lose 23% for each year you wait.

Solution

apexanalytix is the largest commercial accounts payable recovery audit firm in the world.

We have been providing recovery to the Fortune 500 for 35 years and have over 200 recovery audits occurring at any given moment.

 

Our intelligent data allows us to predict which suppliers are most likely to have hidden credits and duplicate payments on their books based on constant analysis of trillions of dollars of client spend every year.

 

Plus, our global Shared Services centers connect with suppliers in their own language and during their business hours. This personal touch is reflected in our 9.4 Net Promoter Score. Our clients love us, and so do their suppliers.

Accounts Payable Recovery Audit solutions from apexanalytix
Our Process

AI in Our AP Recovery Audit Process

apexanalytix uses AI across every stage of the recovery audit lifecycle.

From identifying duplicate payments and analyzing supplier behavior to automating statement communication and resolving claims.

The result is a smarter, faster, and more expansive AI-driven audit process that recovers more money with less manual effort than ever before.

Duplicate Payments

Duplicate Analysis

AI identifies potential duplicate payments and outliers that slip past standard 3-way match controls.

Each transaction is then assigned an AI-generated priority score, automatically correcting errors, escalating cases for AI-assisted human review, or discarding false positives.

Discover-Suppliers

Supplier Analysis

AI identifies which supplier contact is most likely to respond to a statement request.

From there, AI determines the optimal outreach approach (the right language, channel, and time of day) and applies it globally across every supplier engagement.

Future State

Statement Analysis & Communication

Once a supplier responds, AI analyzes the account statement for suppressed credits and checks for offsets.

If information is incomplete, AI automatically follows up ensuring nothing slips through the cracks without any human intervention required.

cash team

Claim Resolution

When an overpayment is identified, AI contacts the supplier and negotiates a resolution. If no human intervention is needed, AI documents the outcome and books the transaction.

This AI-powered process enables a claim queue that scales to over 3,000 active claims simultaneously.

Features

Respect, better performance, and a better future state.

We maximize your company’s time while recovering every overpayment and providing you with a clear path to preventing overpayments in the future.

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AI Modeling

Predictive Models

35 years of client audits and the largest supplier database in the industry - more than 280M supplier records - let us forecast the amount of recoveries and which suppliers they are likely to come from.

Data Extracts

Certified Data Extracts

Certified and automated data extracts for SAP, Oracle, Peoplesoft and other common ERPs save you and your IT team time.

Future State

Future State

Root cause analysis and a cross-functional corrective action workshop are parts of every audit. Learn exactly which processes cause overpayments, from software migrations to small mistakes like incorrect invoice coding.

Duplicate Payments

Duplicate Prevention

Duplicate prevention software, perfected by auditors and clients, prevents more of the $2 million per billion in duplicates that slip through normal ERP controls. Our software is continuously refined based on every audit we perform.

Supplier Comms

More Time With Suppliers

Maintain supplier relationships with effective and efficient communication from the AI and automation tools used by our team of expert audit, supplier relations, recovery and statement tools.

Apex Culture

Auditview

"Auditview is the best! It is so easy to see an overview at any time, and it makes communication with the auditor so easy and efficient."

Case Study

Earning client and supplier trust, recovering every overpayment.

"I was very skeptical of having somebody come in and talk to my suppliers. But the results were amazing. This was a professional approach. It was data-driven. The supplier community didn't balk, and most of all, our stakeholder community didn't balk. And they loved the money."

Gerard Cardillo, Chief Procurement Officer, Charles River Labs

Audit Services

Recover more when you expand scope.

Not all overpayments happen in procure-to-pay. There could be millions waiting to be added to your bottom line.

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Report

Contract Compliance Recovery Audit

You spend a lot of time negotiating favorable terms to save your company money. But contract compliance audits are finding more savings than ever.

Recovery

Unclaimed Property Asset Recovery

There's money out there for all your business entitities in states, counties, cities, agencies and even foreign governments. We can help you find it.

Tax Compliance

Sales and Use Tax / VAT Recovery Audit

Our comprehensive sales and use tax audits tame your complex tax challenges. Protect your bottom line and ensure that you pay only what you owe.

Duplicate Payments

Overpayment Prevention

Catch overpayments before they go out the door with the most powerful duplicate analytics and AI on the market

Media Card
Case Study

How General Mills Puts Cash on the Table with AP Reviews

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Related Products

Audit services are just the beginning

The value from a recovery audit paves the way to ultimate supplier management

Supplier Management software
Supplier Management

Every. All. 100%

A single, central supplier hub for every supplier, all of your policies and integration with 100% of your source-to-pay systems.

Learn More
Intelligent data by apexanalytix
Data

Data in. Gold out.

The fastest way to validate and enrich your third-party data with APIs tapping 1,000+ trusted data sources and 280M+ company golden records.

Learn More
Supplier Risk Management by apexanalytix
Supplier Risk Management

Disrupt the disruption.

Catastrophic disruptions caused by supplier fraud and risk could happen anytime, to any business. Protect yourself with proactive supplier risk management technology.

Learn More
Audit and recovery from apexanalytix
Audit and Recovery

$9 billion in overpayments prevented or recovered annually.

More insights. More expertise. More supplier intelligence. More recoveries than any other provider in the world.

Learn More
faster supplier onboarding with apexanalytix
faster supplier onboarding with apexanalytix
Case Studies

Peak performers
pick apex.

Whether long-form webinars or in-person conference presentations, our clients love to share best practices - what drives measurable value - with their peers.

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$20M

Identified in duplicate payments and outstanding credits

Using Technology-Enabled Audit Services to Recover and Prevent Costly Losses

Global Food and Beverage
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840K

invoices and 2,600 suppliers analyzed for overpayments

Using a Recovery Audit to Fuel Continuous Improvements

Healthcare
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Frequently Asked Questions

What Is an Accounts Payable (AP)
Recovery Audit?

  • What Is an Accounts Payable (AP)
    Recovery Audit?

  • How Does apexanalytix's AP Recovery Audit Work?

  • Will a Recovery Audit Disrupt Our AP Team or Suppliers?

  • Why Should Companies Perform Recovery Audits Despite Strong Controls?

  • How Much Can an AP Recovery Audit Recover?

An AP recovery audit reviews historical payment transactions to identify and recover duplicate payments, missed credits, pricing errors, and other overpayments across the procure-to-pay process, while also surfacing the root causes behind them.

It combines AI-driven analytics with 35 years of audit expertise to analyze large volumes of payment and supplier data, flag likely recovery opportunities, and validate every finding directly with suppliers before a claim is made.

No. apexanalytix manages most of the process, such as data analysis, supplier outreach, and claim validation, so the audit runs with minimal disruption to internal teams and stays respectful of supplier relationships.

Even organizations with mature AP processes, automated systems, and strong internal controls experience payment errors due to transaction volume, supplier complexity, system changes, or process gaps.

Recovery audits help organizations:

  • Uncover hidden errors
  • Recover lost funds
  • Improve internal controls and processes
  • Prevent future overpayments

This allows companies to turn past payment mistakes into long-term financial improvements.

Results vary by organization, but apexanalytix clients collectively recover or prevent roughly $9 billion in overpayments each year, drawn from duplicate payments, missed credits, and other errors that standard controls miss.

Resources

Want to learn more?

Hundreds of product overviews, reports, customer-led webinars and on-demand product demos.

View All Resources
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Case Study

Case Study: How The Mosaic Company Recovered $1.8M in Overpayments

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2024-Strategic-Initiative--Do-a-Recovery-Audit-and-See-Returns-in-a-Few-Weeks
Webinars

2024 Strategic Initiative? Do a Recovery Audit and See Returns in a Few Weeks

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Reports-CaseStudies-thumb
Reports

5 Reasons Why a Recovery Audit Is More Important Now Than Ever Before

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See you at the top.

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