Kathy Hosek

Director of Expense Payables at Albertsons

Bill Reffke

Senior Credit Specialist at Quad/Graphics

Danny Thompson


Albertsons has been a long-time believer in efficient procure-to-pay operations. In fact, they’ve had supplier inquiry enabled via apexportal since 2007! Then they integrated the portal with their internal help desk system.

Over the years, lots of change occurred in the form of mergers, acquisitions, the impact on supply chain and on consumer demand brought about by the pandemic.

Add to that a new ERP financial system and a growing vendor master (170,000 records). Albertsons turned to the foundation they created with supplier-self-service and built upon it to fine tune an automated supplier onboarding strategy.

Meanwhile, suppliers like Quad, who do marketing and advertising for Albertsons and other retailers, could continue to use the portal to communicate and collaborate. And now Quad and all of Albertsons suppliers can make changes to their company information, required documents, special supplier statuses (like diversity and ESG) and more, efficiently without having to call or email anyone. And Albertsons can meet their goals of efficiency, regulatory compliance, risk management with automation.

Join the webinar to listen to Kathy Hosek and Bill Reffke talk about:

  • How the automated onboarding workflow, validations and more work.
  • How the portal gives Bill information when he needs it.
  • Ways apexportal lets Albertsons do more to meet their compliance and efficiency goals without adding staff.


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