Michelle has led the AP team for 20+ years adjusting to the constant impact of change. Change in technology, change in people, change in compliance. Watch her story about identifying control gaps, recovering funds, and improving supplier operations.

Webinar agenda:

• Major problems eliminated based on decades of recovery audits findings

• The one thing Michelle will never do again

• The Cedars-Sinai Invoice chant: Key What You See

• Why change in 2019 caused a spike in recoveries

• Action items to fix control gaps