Consumers are asking for more variety, more choices, more e-commerce, more options closer to home.
That means more suppliers, more item SKUs, more stores, more complex logistics, more inventory.
And it also means more missed discounts, rebates, allowances and deals that slice away at already razor-thin retail margins.
How do you keep up with all the deals and new suppliers? Do you hire more staff? Do you hire more auditors? Or do you miss deals? Why can’t you get rid of some of the claims?