Report

Procurement Metrics That Matter in 2021

Author: Andrew Bartolini, Founder & Chief Research Officer; Ardent Partners

“In 2021, 48% of all CPOs and procurement teams assess and adjust their strategies regarding team and department management on a quarterly basis; 35% of CPOs do this on a biannual basis…”

More than 350 CPOs and other procurement executives weighed in on what they learned during a pandemic (big impact on cash), where they increased focus (supplier enablement), where their performance was modest (savings) and where they excelled (compliance rates).

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