how to uncover all the credits owed to you, even those that are not on a statement, using a combination of technology and talent.
duplicates that your accounting system has missed, using our firststrike software. It’s the same software that our auditors and clients use and that we’ve improved with their feedback for more than 20 years.
your suppliers, and we talk to them even more than you do, that’s why we get the results that you need while preserving great relationships.
High Touch + High Tech
We know your vendors.
Our auditors, statement analysts and recovery analysts have power at their fingertips:
55+ Million Scored Supplier Records
Database of supplier and contact records continuously tracks all supplier interactions so we know when to contact them, how to contact them and who are the most responsive contacts. Less repetitive tasks, more meaningful supplier interactions.
Insights from Past Experience
Dashboard of history on past audits provides data on when we recovered overpayments, which suppliers cooperated, and which ones suppressed credits on statements.
The State of the Art in Predictive Analytics
Duplicate detection with firstrike AP Controls, apexarchimedes, robotics, machine learning, With Watson™ – these are the tools that get more results, faster.
98% Stick Rate
Our claims stick.
We can’t stand claims that are reversed, so we’ve earned a reputation for the best stick rates on the most claims in the industry.
We take the time to validate recoveries with your suppliers, tracking all the activities and conversations before we present a vendor-approved or recommended deduction.
Recovery Audit Shared Services
The Center of Excellence
At the core of our recovery audit practice are people. Our associates are carefully trained in customer service skills, and work in an environment of performance recognition and collaboration. They speak every major business language in the world, and provide global, follow-the-sun service from hubs in the US, UK and Hong Kong.
Diversity. Inclusiveness. Caring for our people, who care for our clients. This is why we have 250+ clients in the Global 2000 and have a 9.4 Net Promoter Score.
apexanalytix is certified as a great workplace by the independent analysts at Great Place to Work®. These ratings measure our company’s capacity to earn our associates’ trust and create a great workplace – critical metrics that anyone working for or doing business with us should view as an indicator of high performance. Read a summary of the review.
"If we take care of our employees, they will take care of our clients and business will take care of itself."
– Wisdom from J.W. “Bill" Marriott, Jr.
Our focus on client satisfaction is confirmed by our high Net Promoter Score of 89. Each year, we ask our clients if they are willing to recommend apexanalytix. And every year, we hear that we’ve earned their trust and loyalty with a top percentile (over 80%) score.