APEX Analytix, LLC has added this web page to address our clients’ suppliers questions regarding the nature of our services, processes, communication, and corporate information.

What is the letter about? I don’t quite know what I need to send.

APEX Analytix, LLC is conducting an accounts payable audit on behalf of the company listed on your letter. We are requesting a current accounts receivable aging, showing all open activity including invoices, payments, payment shortages, payment overages, credits, rebates and erroneous payments.

What do I do if I am a contractor or service provider?

APEX Analytix, LLC is requesting information from all entities and departments that receive payments from our client. If you are unable to provide invoices or an accounts receivable aging report, please provide a detailed list of services rendered, charges and payments received from our client.

We were purchased by another company and the letter is requesting information from the old company. Do you want an aging report from the current company or the old company?

If you have outstanding activity from the old company available, and are currently doing business with our client, please provide that information with an aging report from the new company.

We have gone out of business and have had no activity or communications with the company you are requesting information on in quite some time. How should we proceed?

Please provide us with the last date that you had any activity with our client.

We no longer do business with this company. How should we proceed?

Please provide us with the last date that you had any activity with our client.

We need to change our address with the company so our records are accurate. Can you help me with that?

We are unable to change any correspondence information in our client’s system. Please use your contact with the company to change this information.

We have outstanding invoices with this company. Can you tell me when I will be receiving payment on these invoices?

We provide an auditing service for our client and do not process payments or have information on when payments will be made. You can reach out to your regular corporate contact, or call the number provided on the statement request letter and an audit team member will help you contact the correct party.

Do you have a contact person in the A/P department for the client that I can speak with in regards to payment or questions?

Yes, please include this request with the response to the letter and an audit team member will assist by providing the contact information to A/P.

Can you provide me with an account number? I am unable to process your request without this information.

Unfortunately, our records do not include account numbers, but we do have invoice numbers, payment numbers, and payment dates that will aid in identifying the account.

Can you give me a list of subsidiaries for the company? I cannot find this company name in our system.

Yes, the list of subsidiaries accompanies the request letter.

I have sent the information you requested. Why am I still being contacted?

Occasionally, our client’s records may contain multiple listings for a single supplier, which cause multiple statement requests to be sent by mistake. We make every effort to prevent this from happening, but if this occurs, please alert your APEX audit team representative and we will update these records.

Why can’t you get this information from your client?

Occasionally, some records are incomplete and in order to ensure accuracy, we request this information and documents directly from our client’s source.